**Effective Date: July 16, 2025**
These Terms & Conditions (“Terms”) govern your access to and use of the website located at www.helixona.com (the “Site”), operated by HELIXONA Strategies, LLC (our Management Services Organization, or “MSO”) and HELIXONA, Inc. (our Medical Corporation, collectively “Helixona,” “we,” “us,” or “our”). By accessing, browsing, or using the Site in any manner, you agree to be bound by these Terms, our Privacy Policy (linked below), and all applicable laws. If you do not agree, do not access or use the Site.
The Site is intended for informational purposes only and is provided “as is” without warranties of any kind. We reserve the right to modify these Terms at any time; your continued use constitutes acceptance of the updated Terms. These Terms comply with California law, including the California Consumer Privacy Act (CCPA), and are designed to protect Helixona from frivolous claims or misuse.
1. Use of the Site
– **Purpose**: The Site provides general information about our services, such as IV therapy, halotherapy, red light therapy, oxygen and hydrogen nano baths, EBOO (Extracorporeal Blood Oxygenation and Ozonation), and other medical treatments. It does not offer medical advice, diagnosis, or treatment. Links to third-party platforms like eClinicalWorks and healow are provided for appointment booking and patient portal access. Clicking these links redirects you to those sites, which are governed by their own terms and privacy policies. We do not endorse or control third-party sites and disclaim all liability for them.
– **Eligibility**: The Site is for users 18 years or older. If you are under 18, do not use the Site.
– **Prohibited Uses**: You may not use the Site for illegal purposes, to transmit harmful or fraudulent content, to impersonate others, to interfere with functionality, or to harvest data (e.g., scraping emails). We prohibit any scam-related activity, including phishing or false representations. Violations may result in immediate termination of access, reporting to authorities, and legal action.
– **User Responsibilities**: You agree to provide accurate information in forms (e.g., inquiries about insurance or services). Submitting false data may lead to denial of services or legal consequences.
– **Availability**: The Site may be unavailable due to maintenance or other reasons; we disclaim liability for interruptions.
2. Medical and Health Disclaimer
The Site’s content is for educational purposes only and does not constitute medical advice, diagnosis, treatment, or a doctor-patient relationship. Helixona, Inc. is a licensed California medical corporation, but the Site does not provide healthcare services. Always consult a qualified healthcare provider for medical concerns. Services like IV infusions or EBOO require in-person visits and adherence to our doctors’ plans; we do not serve remote patients unless they can visit for extended periods (e.g., 1-2 months). Reliance on Site information is at your own risk; Helixona disclaims all liability for health-related decisions based on the Site.
3. User-Submitted Information
If you submit data via forms (e.g., inquiries about insurance, location, or interest in services), you represent it as accurate, truthful, and yours to share. You grant us a perpetual, royalty-free license to use it for responding or improving services. Forms redirect to secure third-party portals (e.g., eClinicalWorks), governed by their policies. We do not collect protected health information (PHI) through the Site; all medical data is handled via HIPAA-compliant portals. Submitting fraudulent or misleading information may result in legal action.
4. Intellectual Property
All Site content (text, images, service descriptions) is owned by Helixona or licensed to us and protected by U.S. and California intellectual property laws. You may not copy, reproduce, or distribute it without written permission. Trademarks (e.g., “Helixona”) are our property. Unauthorized use may violate copyright laws and lead to legal remedies.
5. Links to Third-Party Sites
Links to third-party sites (e.g., eClinicalWorks, healow) are for convenience. We are not responsible for their content, security, or practices. Use them at your own risk.
6. Reviews and Social Media
The Site may link to social media for reviews. By posting, you grant us a perpetual license to use your content for promotional purposes. We may remove content but are not liable for user-generated material. False or defamatory reviews may result in legal action.
7. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, HELIXONA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY DAMAGES (DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE) ARISING FROM SITE USE, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, BUSINESS INTERRUPTION, OR PERSONAL INJURY. YOUR SOLE REMEDY IS TO STOP USING THE SITE. IN CALIFORNIA, THIS LIMITATION DOES NOT AFFECT STATUTORY RIGHTS UNDER CONSUMER PROTECTION LAWS. WE SPECIFICALLY DISCLAIM LIABILITY FOR SCAMS OR FRAUDULENT CLAIMS, INCLUDING THOSE BY USERS MISREPRESENTING AFFILIATION WITH HELIXONA.
8. Indemnification
You agree to defend, indemnify, and hold harmless Helixona from any claims, losses, or damages arising from your misuse of the Site, violation of these Terms, or fraudulent activities (e.g., submitting false information). This includes reasonable attorney fees and costs.
9. Governing Law and Dispute Resolution
These Terms are governed by California law, without regard to conflict of laws principles. Any disputes shall be resolved exclusively through binding arbitration in Orange County, California, under JAMS rules, with each party bearing their own costs. Class actions and jury trials are waived. The prevailing party may recover attorney fees and costs. For frivolous claims or scams, we reserve the right to seek immediate injunctive relief in Orange County Superior Court.
10. Privacy
Your use is governed by our Privacy Policy (below). By using the Site, you consent to our practices.
11. Contact Us
For questions or complaints, email info@helixona.com or call 949-257-2644.
12. Miscellaneous
If any provision is invalid, the rest remain enforceable. These Terms constitute the entire agreement. No waiver of a breach is a waiver of future breaches. Force majeure events (e.g., acts of God) excuse performance delays.