**Effective Date: July 16, 2025**
HELIXONA Strategies, LLC (MSO) and HELIXONA, Inc. (Medical Corp.) (“Helixona,” “we,” “us,” or “our”) are committed to protecting your privacy. This Policy describes how we collect, use, and safeguard information on our website www.helixona.com (the “Site”) and complies with the California Consumer Privacy Act (CCPA), California Online Privacy Protection Act (CalOPPA), and HIPAA where applicable.
1. Information We Collect
– **Personal Information**: From forms (e.g., name, email, phone, address, insurance details) for inquiries about services or interest.
– **Usage Data**: Automatically via cookies: IP address, browser type, device info, pages visited, time spent.
– **No PHI on Site**: We do not collect protected health information (PHI) through the Site. Inquiries redirect to HIPAA-compliant portals (e.g., eClinicalWorks/healow) for medical data.
2. How We Use Information
– Respond to inquiries and facilitate redirects to booking portals.
– Improve Site functionality and user experience (e.g., analytics).
– Send marketing emails about services (e.g., new therapies), with opt-out options.
– Comply with legal obligations (e.g., CCPA requests).
3. Sharing Information
– With service providers (e.g., hosting, analytics) under strict confidentiality.
– As required by law (e.g., subpoenas).
– In business transfers (e.g., merger), but data remains protected.
– No sale of personal information under CCPA.
4. Cookies and Tracking
We use cookies for functionality and analytics. You can manage preferences via browser settings, but disabling may affect Site usability. We do not track users across third-party sites for advertising.
5. Security
We employ reasonable security measures (e.g., encryption, firewalls) to protect data, but no system is impenetrable. Report suspected breaches to info@helixona.com.
6. Your Rights (CCPA Compliant)
– **Access/Delete/Correct**: Request what data we hold and delete it (subject to retention needs).
– **Opt-Out**: From data sharing/sales via “Do Not Sell My Info” link on the Site.
– **Non-Discrimination**: No penalties for exercising rights.
– Submit requests to datasecurity@helixona.com; we respond within 45 days (extendable by 45 days).
7. Children’s Privacy
The Site is not for children under 13 (COPPA compliant); we do not knowingly collect their data.
8. Links to Third Parties
Links to eClinicalWorks/healow are governed by their policies. We disclaim liability for external sites.
9. Changes
We may update this Policy; check the date above. Continued use constitutes acceptance.
10. Contact Us
For questions or CCPA requests, email datasecurity@helixona.com or call 949-257-2644. For HIPAA concerns, contact our compliance officer at the same address.